Shopping malls and centers

Knights Templar Responsibilities:

Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings,
equipment, and access points; permitting entry.

Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining
Controls traffic by directing drivers.

Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing
witnesses; obtaining signatures.

Maintains environment by monitoring and setting building and equipment controls.

Maintains organization's stability and reputation by complying with legal requirements.

Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's
instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

Contributes to team effort by accomplishing related results as needed.

Knights Templar provides services 24 hours a day, seven days a week, 365 days a year.  Mall security officers are
highly trained individuals who are available to help in a variety of situations.  Templars personnel are on property
trained in CPR and AED deployment.  Knights Templar Officers are readily accessible and maintain a high level of
visibility through all interior and exterior areas of the property.  Templars respond to a variety of calls and are always
willing to assist.  The San Antonio Police Department partners with Mall Security to provide an enjoyable and safe

Knights Templar Services

Assistance with Lost and Found items
Vehicle battery jump starts
Assistance in locating lost vehicles
Escorting guests
Assistance in locating lost loved ones
Locating stores or services in and around the Mall
Emergency response, CPR and AED
Assistance in contacting San Antonio Police Department
Parking Lot Restrictions and Delivery Information

Templars Conduct Enforcement and Public Notices

Conduct that is disorderly, disruptive, or endangers others is not permitted.

Loitering, blocking storefronts or fire exits and walking in groups in such a way as to inconvenience others is not
Appropriate, non-offensive attire including shirts and shoes are required.  No masks or other clothing obscuring the
face is permitted.
Photographing, videotaping or filming in any part of the Mall requires written consent from Mall management.

Camping or overnight parking is not permitted.

Vendors conducting work on property for the Mall or its stores must contact Security for clearance before beginning

Informs public not leave children or pets in an unattended vehicle for any length of time.

Disabled parking enforcement.

FOR MORE INFORMATION CALL 210-503-5661 or 210-803-1957
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